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We are Cleaning Experts

3/24/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Southern Monroe County, 570-424-2290

Proactive Cleaning for Coronavirus

3/17/2020 (Permalink)

SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards.

SERVPRO® franchise professionals offer cleaning services including the removal of biohazard contaminants. They have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building. Cleanup Scope of Work and Planning The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more.

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

Use Caution After Flooding

12/11/2019 (Permalink)

Commercial Water Damage Cleanup & Restoration Information

For Homes, Businesses, Schools & More…

After the flood waters recede and the clean up has been done, most folks want to get back into their homes or businesses and start rebuilding. The problem is that wood that has been submerged in water has likely absorbed a large amount of water. Rebuilding too quickly after a flood can cause continuing problems such as mold growth, insect infestations, and deterioration of the wood and wall coverings.

Flood waters are not clean water; therefore, most porous building materials must be removed and replaced with new materials.

Caution!

  • Inspect for structural and electrical damage from outside to determine if it is safe to enter.
  • Electrical safety is extremely important in floods. Check for fire hazards and gas leaks. Use battery-powered light sources.
  • Never mix chlorine bleach with ammonia or vinegar.
  • Wear sturdy shoes, rubber gloves, and eye protection.
  • Be watchful for fire ants, snakes, or other animals.
  • If mold is present, wear a respirator that can filter spores.

Source: Texas A&M

Insurance Claims After Flooding

12/11/2019 (Permalink)

Flood Insurance Claims

If you have flood insurance, contact your insurance adjuster immediately.

  • Begin cleanup, salvage, and drying as soon as possible. Do not wait for adjuster. Take photos for use as an inventory. All steps suggested on this page can be taken before an adjuster arrives.
  • Clean home or business so the adjuster can see the damage.
  • Keep damaged materials for proof of loss.
  • Leave a phone number where you can be reached when the adjuster arrives.
  • The adjuster will assess damages to the house. The owner should sign a proof of loss statement. Additional damage can be added when found.
  • Contact governmental offices for information.
  • If you do not have flood insurance, your homeowner’s or business insurance likely will not cover the loss. If the flood has been declared a federal disaster by the President, apply for assistance online at www.DisasterAssistance.gov or by calling 1-800-621-FEMA(3362).

Source: Texas A&M

Food and Water Sanitation After Flooding

12/11/2019 (Permalink)

Food and Water Sanitation

Until your local water company, utility, or public health department declares your water source safe, purify your water, not only for drinking and cooking, but also for washing any part of the body or dishes.

Water: Strain water through a clean cloth or filter; then boil water vigorously for a full minute; let cool. If boiling is not possible, use fresh unscented liquid chlorine bleach (8 drops or 1/8 tsp/gallon of clear water; 16 drops or 1/4 tsp/gallon of cloudy water); stir; let stand 30 minutes. Iodine and purification tablets are not recommended.

Food: Undamaged, commercially-prepared foods in all-metal cans or retort pouches can be saved if you remove the labels, thoroughly wash the cans, rinse them, and then disinfect them with a sanitizing solution consisting of 1 tablespoon of bleach per gallon of potable water. Finally, re-label containers that had the labels removed, including the expiration date, with a marker.

Utensils: Discard flood-contaminated wooden cutting boards and spoons, plastic utensils, baby bottles, nipples, and pacifiers. Thoroughly wash metal and ceramic pans, utensils, and dishes with hot soapy water and sanitize by boiling them in clean water or by immersing them for 15 minutes in a solution of 1 tsp chlorine bleach/quart water.

Source: Texas A&M

Electrical Safety After Flooding

12/11/2019 (Permalink)

Electrical Systems

Be sure all electric and gas services are turned off before entering the premises for the first time.

Download and carefully review the publication, “Evaluating Water-Damaged Electrical Equipment,” by NEMA.org. This 11-page document, published in September 2019, provides advice on the safe handling of electrical equipment that has been exposed to water. Outlines items that will require complete replacement or that can be reconditioned by a trained professional. Equipment that is covered includes electrical distribution equipment, motor circuits, power equipment, transformers, wire, cable and flexible cords, wiring devices, GFCIs and surge protectors, lighting fixtures and ballasts, motors and electronic products.

You should always have an electrician check for grounds and other unsafe conditions before reconnecting the system.

Source: Texas A&M

Furniture and Carpet Salvage After Flooding

12/11/2019 (Permalink)

Furnishings and Carpets

Remove all furniture, bedding, and carpeting to outdoors to be cleaned and dried (or discarded).

  • Flooded carpets and rugs are best replaced since flood water may contain contaminants. Flooded carpet pads should always be discarded and replaced.
  • Remove water-logged rugs, carpets, and pads within 48 hours after flooding subsides.
  • If salvage is attempted, spread out rugs and carpets outdoors. Hose off. If soiled, professionally clean or work in carpet shampoo with a broom. Rinse well with a solution of 1 gallon water and 2 tablespoons liquid household chlorine bleach to sanitize (if colorfast). If carpet is wool, do not add bleach.
  • Dry the carpet and subfloor thoroughly as quickly as possible. If carpet is installed damp, it can mildew.
  • Carpet might shrink, but a professional may be able to stretch it.
  • All upholstered furniture and mattresses contaminated by flood water should be discarded. If an upholstered furniture piece is valuable, the stuffing and upholstering will need to be replaced.  Solid wood, metal and plastic furniture may be cleaned and restored.  Hose off any mud, clean, sanitize and let dry completely out of direct sunlight.

Source: Texas A&M

Wall Drying After Flooding

12/11/2019 (Permalink)

Walls

Open flooded walls, even if they appear undamaged, to prevent mold, odor, and structural decay later.

  • Remove water from the structure as rapidly as possible. Ventilate.
  • Remove baseboards, and cut holes in wallboard to drain uninsulated walls.
  • Remove the interior surface of insulated walls to a point above water height. Discard flooded drywall.
  • Undamaged paneling may be propped open or reinstalled after cleaning.
  • Remove and discard all wet fibrous insulation.
  • Clean out mud. Wall studs and plates may be sprayed with SERVPRO antimicrobial to kill any existing mold and fungi.
  • Speed dry with dehumidifiers and fans.
  • Leave walls open until they have thoroughly dried, which may take up to a month.
  • Select replacement materials that will withstand future floods (such as rigid foam insulation, removable wainscoting, ceramic tile, etc.).

Source: Texas A&M

Floor Drying After Flooding

12/11/2019 (Permalink)

Subfloors

  • Layers of submerged plywood or OSB subfloors will likely separate or swell. Affected sections must be replaced to keep the new floor covering from buckling.
  • When floor coverings are removed, allow the subflooring to dry thoroughly, which may take months without a dehumidifier.
  • Check for warping before installing new flooring.

Wood Floors

  • Carefully remove a board every few feet to reduce buckling caused by swelling. If boards are tongue-and-grooved, consult a carpenter or flooring professional.
  • Clean and dry the floor thoroughly, which may take weeks, before replacing boards and attempting repairs.

Tile and Sheet Flooring

  • If a submerged wood subfloor swells or separates, flooring will need to be removed. (Asbestos tiles should be removed only by a trained professional.)
  • If the subflooring is concrete, removal of the floor covering will hasten drying of the slab, but it might not be necessary if it would ruin an otherwise unharmed material.
  • If water has seeped under loose sections of sheet flooring, remove the entire sheet. Ease of flooring removal depends on the type of material and adhesive. Contact a reputable dealer to find out what product and technique (if any) will loosen the adhesive.

Source: Texas A&M

Treating Mold After Flooding

12/11/2019 (Permalink)

Preventing Mold

Aggressively control mold in the weeks and months after the flood.

  • When power is available, continuously use air conditioning (or heat in winter) plus a dehumidifier, if possible, to remove humidity.
  • In an unair-conditioned home, open windows and use fans to circulate air.
  • Turn on electric lights in closets, and leave doors open to facilitate drying.
  • Try to reduce activities that add moisture to the indoor air, and use exhaust fans when cooking and bathing.

Removing Mildew from Household Articles and Upholstery

Avoid disturbing and spreading mold spores indoors. Clean mildewed items outdoors. Learn and take precautions to minimize exposure to mold.

  • Use a HEPA vacuum, if available, to remove visible mold growth. Discard the vacuum bag. Otherwise, wipe with damp paper towels, discard, and seal in plastic bags.
  • Dry items in the sun, if possible.
  • Sponge any remaining mildew with thick suds or a commercial cleaner designed for the type of material.
  • Wipe with a clean, barely damp cloth.
  • Wipe mildew-stained areas with a cloth dampened with SERVPRO antimicrobial. Dry thoroughly.

Source: Texas A&M