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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Large Loss Fire Damage

8/1/2018 (Permalink)

One of the main responsibilities of being a SERVPRO franchise is to jump into action and get to the job right away. The team at SERVPRO is always training and preparing for the next big loss. The team here at SERVPRO is highly trained in fire damage remediation. Last month alone the team went out to a very large fire job and handled it with ease. The team was on site hours after it was cleared safely by the fire marshall. The team jumped right in by bagging up wet and soot damaged contents . Then began the very time-consuming process of getting all the walls and other parts of the building wiped down and cleaned. The building had over 20 apartments and 10 business operating in it before the loss. The main objective for the team at SERVPRO was to get these businesses and apartments cleaned and back to normal without hindering the tenants in any way. The team worked hard and exceeded everyone's expectations on the job. 

Water Certification Value at SERVPRO

5/29/2018 (Permalink)

Here at SERVPRO Southern Monroe, we strive to keep our team up to date with all the most recent and most valuable certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). The SERVPRO team looks forward to all of these pieces of training because to all of us at SERVPRO our main goals is to provide the best value and satisfaction to all of its valued clients. One of the main things the team learns at these pieces of training is to do the job the right wy the first time while following all OSHA regulations when it comes to safety. This ensures the customer that the team they bring in to do the work is qualified not just in the mitigation or repair but also in all the best Standards of Practice to make sure the job site is a safe environment for the team working but also anyone else on the job site.

Mold is the motive

5/25/2018 (Permalink)

Mold is one of those things that really get peoples blood flowing. The fear that this micro-organism brings to the table scares man and women alike. It comes out of nowhere and sticks around till the fat lady sings. The team at SERVPRO loves mold! Especially our 3 CMI'S (Certified Mold Inspector.) The proper training has been put in place to ensure when SERVPRO is on the job it will always be done right the first time. The technicians are trained and certified to handle the cleaning of mold growth. We can ensure that it is done safely and thoroughly so that your home is safe again. Mold has to have moisture to grow. The source could be cooking, washing, condensation, leaks from plumbing, humidifiers, or even from the outdoors. Inadequate ventilation can contribute to levels of higher humidity and leads to condensation, allowing the mold to grow. 
 
Molds release spores as small as .3 microns into the air, so when it grows inside your home, the number of fragments and spores is usually higher than it would be outdoors since this occurs in a confined space. The first step of the mold remediation process is to contain the area where the mold is growing in your home. Doing so prevents the spores from spreading to areas of your home that are clean when we disturb them during restoration. SERVPRO technicians can also set up HEPA filtered air scrubbers to extract airborne spores and mold particles.

Fire in the house

5/16/2018 (Permalink)

Fire damage is very devastating when the house or office you know and love go up in flames. The team at SERVPRO Southern Monroe works day in and day out training and mastering the craft of the aftermath of a fire loss. When the loss occurs the team from SERVPRO will be on the site once the smoke clears and the fireman says its safe to go in. The team will then conduct a full scope of the structure to find problem areas. Once the problem areas have been defined the team will then put a scope of work together. Once the team begins the process in the matter of no time your home or office will look like new. The team will work day and night to make sure you are satisfied with the work the SERVPRO team has done. When you're in a jam call 570-424-2290!

Flooded house headaches

3/12/2018 (Permalink)

One of the worst things to come home to after a long day of work is your floor flooded due to water damage. The roof leaks, a pipe bursts, the sub pump fails. Either way, you have a big issue on your hands now. The floor is beginning to get wet and the water keeps coming. Your next move should be to call SERVPRO and get a crew out there as soon as possible. The team at SERVPRO will make sure they get there on time and are ready to take action right away. Once on site, the customer can relax knowing that our IICRC certified water techs are on the job and are going to restore their house back to new in a matter of no time, When in a bind Call SERVPRO.

Commercial vs Residential

3/9/2018 (Permalink)

Here at SERVPRO of Southern Monroe, we have the opportunity to work with some great individuals and companies. One of the main goals for SERVPRO as a whole is to have heavy and genuine influence and presence in the communities and Counties. The franchise is able to keep that rapport with business owners and homeowners alike. Being able to access both commercial and residential accounts allows growth not just at a monetary level but also growth within the community, One of the driving forces behind SERVPRO's success is the way in which the brand converses with its clients. From being there one on one with a homeowner helping them through the mitigation process to meeting with COI's on large commercial accounts. Creating ERPS for their businesses and making them feel at ease when it comes to disaster restoration. The opportunities for SERVPRO are endless and it allows our reach of services to continue to grow and develop.

Ways To Prevent mold growth in the home.

3/9/2018 (Permalink)

When it comes to mold growth in the home there are many options to protect your home or business. One of the first things you can do to prevent mold growth is to make sure that you have good ventilation moving throughout your house and also in your attic and crawlspace. One common misconception about mold is that the tighter the insulation the better the seal, which in turn will keep the house dry. But what is actually happening is that the lack of ventilation causes moisture in the air causing mold to begin to develop on the drywall. Mold attaches itself to household items such as drywall and paints on the walls. Having a dehumidifier in the home is always a very low-cost way to keep the moisture in your home under control. Crawlspaces or basement are another common area for mold to grow. The mold grows well with low light cold temps and high humidity so a crawlspace is like a weekend in Vegas for mold spores. 

Scoping Mold

3/9/2018 (Permalink)

One thing you learn when working at SERVPRO is the ability to adapt to any situation that is thrown at you and one of the things SERVPRO gets called for very often is to identify mold or go on mold scopes and determine the condition of the structure being scoped. When one of the Certified Mold Inspectors comes in to scope a house for mold they are very prepared for what is to come. The team goes through continues training to stay up to date on all new protocols and procedures. One of the main things that the team does is they go in and try to identify exposed mold when the source is found the team works outwards from the source. If no mold is visible the team can then execute an air-o-cell mold test. The machine draws 150 (L) of air into an air-o-cell then gets sent to the lab for further investigation. 

Nor Easter part 1.

3/9/2018 (Permalink)

North East Pennsylvania has been getting hammered with snow lately causing a lot of damage to homes and businesses alike. Over the last week and a half over 75k ppl and other electric provider users have lost power, now for some of them the power went right back on and everyone was happy. But for 80% of those who lost power are still without power. The devastation is tremendous, down power lines everywhere, trees laying on power lines and spanning across roads. This has put a lot of people in a very tight position. Some trapped in their cars for over 30 hours on the side of the road. To the gentleman, we met in Milford who had over 6 trees fall on his property. Putting holes in his houseboat and RV. Crushing his new pickup truck and ripping a high tension line right off of the house. Luckily teams of arborist and electricians have come up to help us out in our time of need.

SERVPRO jumps to help with Storm relief

3/9/2018 (Permalink)

Storm Damage SERVPRO jumps to help with Storm relief Ann dropping off supplies in the Dingmans Ferry area.

As seen in the last blog post-North East Pa has been getting slammed with winter weather from all angles. The team came together (In the dark of a powerless office) and came up with a way to give back to those helping with the rebuild but also those who to this day are still without their everyday necessitates. The team began gathering pallets of water and nonperishable food items to begin the distribution process. Donating the goods to fire departments, community buildings and also the occasional house drop off. The team is making waves in the community by showing their overwhelming support for those affected. In the last 8 days, the team at SERVPRO of Southern Monroe County has delivered over 1000 gallons of water and over 500 lbs. of food other beverages for those working to fix the issues as well as helping out all of the innocent people with nowhere to go in a time of need.  

Power outages + no sub pump = Flooded basement

3/9/2018 (Permalink)

Water Damage Power outages + no sub pump = Flooded basement OVER 5 FEET OF WATER!

With all the snow finally laying on the ground it's starting to cause some major flooding in crawlspaces, roads, sidewalks and even some streams are beginning to overflow. This has caused residents without power to experience so very mad conditions. in the picture attached you can see what happens when you have flooding in your basement for 7 days and the water level reaches almost 5 ft in depth. The team at SERVPRO got the call and made an emergency service call to the residency the homeowner was worried her whole house was going to be underwater in no time. The team showed up with high powered firefighting pump to begin to get rid of the water. At almost 90 gallons a minute the team pumped out over 13,000 gallons of water in under 4 hours. The homeowners were overjoyed when they saw that the basement was not flooded anymore. 

Commercial water loss

2/22/2018 (Permalink)

Water loss is something we all have to deal with. It can sneak up on you in a matter of minutes potentially causing tremendous amounts of damage to building or structure in which it has originated from. SERVPRO prides itself on continuing to set an industry high standard on the protocols and procedures used to deal with commercial water loss. From the state of the art drying software and equipment, we use to the continued training the SERVPRO staff receives to make sure that the job is not just done correctly, but done on time and done in a professional fashion. Next time you or anyone you know suffers a devastating loss call SERVPRO and they will come out and get the job done right. 

HELP OUT!

2/5/2018 (Permalink)

On the night of January 28, our family's home was lost in a devastating fire.  21 years of memories burned to ashes in front of our eyes in minutes that felt like hours.

My family lost EVERYTHING physical and sentimental - furniture, clothes, valuables, photo albums.  Our entire possessions accumulated over 21 years, a home that witnessed the growth of 9 children, gone before our eyes, leaving our family without a place to call home.

My younger siblings, Brenden (9), Sarah (11), Marissa (16), Ryan (19), and my parents, thankfully, escaped with their lives; but all that made up their lives - our lives - is buried beneath ashes and charred waste.

Fortunately, my family made it out of the house safely. We have not been able to find one of our kitties, but thankfully the other two have been found.

We are looking to raise funds to pay for clothing and other necessities that may arise.

Please, please share this message and help us raise donations in this moment of desperation.

This was an incredibly traumatic nightmare that we as a family never imagined experiencing and are not prepared for.  We are so thankful for the community's 
kindness and support.

We also want to thank all the volunteer fire departments as well as the state police for their professionalism and aid in our time of need.

We thank you for any help you can offer, by donating or sharing this page.

PFESI Training

11/30/2017 (Permalink)

Over the last few months, SERVPRO of Southern Monroe has had the opportunity to rub elbows with some of Pennsylvania's finest when it comes to Fire and Ems Services. Over the weekend of 18th of November Anthony (SMR) attended the 27th annual PFESI Dinner. At the dinner, the Board of directors came up and gave awards out to some of the most influential members of the group. Also during the dinner, there was a moment of silence for those men and women we lost in the line of duty. SERVPRO is a major sponsor of the PFESI and works alongside the fire and EMS on a daily basis. One thing to take away from the event was the commitment to the community that all of our Fire and EMS members have. The really create a strong sense of community in their actions. 

Emergency Document Drying and Recovery

10/20/2017 (Permalink)

When tragedy strikes, you can lose not only your most valuable assets but also your most important documents. Sometimes this means irreplaceable assets such as artwork and letters from loved ones becoming ruined resulting in a devastating loss. Luckily, the methods for restoring documents have become more and more advanced in recent times. While no piece of paper can ever be returned completely to the original condition, the drying and recovery methods we use can greatly improve the condition of documents formerly destined for the garbage can.

Tragedies can strike at any time, and when these disasters damage our documents who do we turn to? At times like these, we need a professional who can come in and assure us that our documents can be restored. We offer our document recovery services for homeowners, business, government organizations, schools and healthcare professionals. Even items considered to be a total loss can sometimes be fully recovered using our advanced techniques.

We are a full-service restoration and document recovery firm. Our mission is to save your damaged documents from the destruction of fire, smoke, water, and moisture. Recovering your damaged documents is our specialty.

We currently are able to restore documents of nearly all types which includes but isn't limited to:

  • Artwork
  • Blueprints
  • Books and Manuscripts
  • Business Records and Documents
  • Coated Papers
  • Drafting Linens
  • Electronic Media - Of All Forms
  • Film
  • Legal Files
  • Manuals
  • Maps
  • Paintings
  • Paper Money
  • Parchment
  • Patient and Medical Papers
  • Pulp Paper
  • Reference Books
  • Text Books
  • Textiles
  • Vellum
  • X-Rays

Our team of document restoration professionals is both certified as well as capable of getting the job done with years of experience and the best, most advanced training available. We combine experience, training, and state-of-the-art technology to restore and preserve your documents as close to their original state as possible given the damage to the content and available technology.

For water damaged documents there are several methods available to remove the water and any moisture from your documents ensuring that they are fully restored to their maximum potential. The process involves freeze drying, vacuum thermal drying, air drying, desiccant air-drying and other advanced techniques. If your document is capable of being saved, we're capable of doing it, and we have some of the most competitive prices in the market when it comes to the document restoration business. We can offer you direct billing or work with your insurance agency at your discretion.

Our team of highly trained professionals can handle documents damaged by smoke, fire, and water. Each type of damage presents its own unique set of challenges and problems based on the type of damage and the form of media that has been damaged. Water damage can be especially bad as it often packs an onset of problems by not only causing all of the problems associated with typical water damage but also setting up the perfect habitat for mold. Thankfully, we are well versed in stopping and preventing mold damage to documents as long as you act quickly and contact us to begin the restoration procedures ASAP.

Our document restoration service for fire and smoke damaged documents is the most thorough you will find in the industry, anywhere. We know that with this type of damage it's not only the damage you can see on the surface but also what is trapped on the inside that you can't see with the naked eye. Soot and smoke damage can wreak havoc on your media but our team of experts is able to remove even the most extensive damage.

We use the most state-of-the-art technology in the field and we keep upgrading our restoration methods as new and more improved ones become available. So you can easily rest assured any document restoration performed by us will be done while making use of the latest and the best technology available. If you have any documented damage we invite you to contact us and join our family of customers. We hope to hear from you soon!

Why you need a professional to clean smoke damage in your home or business

10/20/2017 (Permalink)

After a fire, your house is left with lingering smoke that can be harmful to your health and property. The best thing to do in such a situation is to clean smoke immediately because if you ignore it, the smoke will cause massive damage on your property which will require more money to clean than if you had cleaned it soon enough. If the smoke is not cleaned as soon as possible, the items that will be most affected by smoke are drapes, carpets, upholstery, and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will require replacement.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it but this can lead to you causing further damage on the items. The best thing to do will be to hire experienced professionals from a reputable company to do the cleaning and restore the home to the state it was in before the fire disaster struck.

One of the advantages of using experts to clean soot is that they have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that they have a lot of experience in doing such work; therefore, they will know the right steps to take in cleaning hour home and preventing further damage to your property.

When they come to your home, the first thing they will do is to assess the extent of the damage and determine where the odors are coming from. They will then vacuum the whole house to remove any traces of soot. Soot is dangerous because it can cause breathing complications besides damaging property. After they finish vacuuming, they will cover the carpets and furniture to prevent more dirt from settling on them. They will also identify what can and cannot be replaced and advise you accordingly. Once they find the source of the odor they will use specialized detergents to treat it and eliminate the smell completely.

What to do after a fire

10/20/2017 (Permalink)

Once in a while lady luck goes against us and we are struck by calamities such as fire. Fire can be caused by:

  • Human errors such as forgotten candles
  • Electrical Faults
  • Cigarettes
  • Home appliances
  • Gases and chemicals
  • Heating
  • Arson

Even with smoke detectors in place, fire can raze down an entire building or parts of the building leaving considerable damage in its trail. Long after the firefighters have left the question on most house owners minds is what next? The damage is both financially and emotionally draining. Loss of personal property and disruption of regular life is frustrating. It may involve moving out to a new home while the damages are repaired and for business, it leads to an immediate loss of income.

Restoration

Once you have met with your insurance provider, you then seek a firm that specializes in restoration. You need a company that has an excellent reputation and will help rebuild your house. Not everybody that promises to bring back your premises' lost glory will deliver. When contracting a restoration company in Manhattan consider the following:

Speed

Restoration should be carried out as quickly as possible. You want to restore normalcy within the shortest time possible. If it's business, it should be up and running within a relatively short period. You don't want to work with someone that will drag the repairs for months. Speed does not mean poor maintenance. It is possible to achieve good quality renovation in a short period using the right staff and equipment.

Professional

Ensure the firm you select has experienced and qualified staff. The staff should also be trustworthy; your belongings should remain safe even as you open your home or business to 'strangers.' They should possess the modern and efficient equipment to be used in renovation and cleaning. State of the art equipment ensures a thorough cleaning and does not leave any traces behind. The staff should show empathy to their clients as they are going through a rough time.

How to Protect your home from storm damage

10/20/2017 (Permalink)

Severe storms can happen throughout the year in areas all around the country. Whether it’s a hurricane, tornado, hailstorm, or another form of extreme weather, your home could experience significant water damage, flooding or destruction both inside and out. While you can’t control the weather, there are measures you can take to help minimize the potential damage storms could cause to your home. Some preparations, such as roof and tree inspections, are helpful not only when it comes to storms but are also good for general maintenance and upkeep. If you do experience significant damage and need help with storm cleanup, a restoration contractor can help repair your home, from water removal to rebuilding a wall that a tree knocked down.

Interior Areas of a Home

There are a number of places in a home that is more susceptible to storm damage than others, such as the roof, windows, and doors (including garage doors). Once you identify these areas, you can take measures to help protect and reinforce them, which will most likely reduce the damage and make the storm cleanup process easier. Consider hiring a professional to inspect these specific parts of your home, which will ensure that they are stable and in good shape, and most importantly can withstand the elements of most storms. While taking these precautions doesn’t guarantee your home and yard won’t endure some storm and water damage, they can certainly help minimalize the degree of damage.

WINDOWS/DOORS

Protecting your home’s openings is one of the most important steps you can take to defend against strong winds and heavy rain that can potentially compromise these entryways. Check doors for missing screws/bolts or loose hinges. Keep your windows intact with upgrades such as shutters, high-impact glass, and double-paned models to protect against storms. As an added bonus, these improvements can also reduce your energy costs because they’re environmentally friendly and help insulate your home.

Taping windows with masking or duct tape is more or less ineffective; however, applying a durable clear plastic film can help prevent glass shards from blowing into your home, in the event the window is broken by strong winds. If you have advance notice of a major storm system that’s approaching your area and you have time to take precautions, boarding up your doors and windows with plywood is an inexpensive and effective way to protect your home. In addition to plywood, panels are available in aluminum, steel, plastic and composite materials.

Consider pre-installing anchors around doors and windows to speed up the installation process, if you know your area experiences frequent storms and extreme weather. Installing a permanent shutter system—such as roll-up or accordion shutters—is an effective way to shield your windows from wind and debris. Plus, you can close them quickly before a storm arrives. There are even models for skylights, sliding glass doors and garage doors.

ROOF/ATTIC

Have your roof inspected by a professional to identify any problem areas or leaks that could lead to water damage in the event of a storm? You can reinforce your roof by having it retrofitted with certain types of brackets, bracing, clips or straps that can help make it stronger. Make your roof more wind-resistant by securing any loose shingles with a heavy-duty adhesive; if you have a roof made with tiles, fasten them with screws and wires instead of nails.

If you’re in the market for a brand new roof, consider purchasing an impact-resistant material that will stand up to extreme weather, reduce stormwater runoff, and require fewer repairs than other types of roofs that are easily affected by hail, wind and water damage.

SERVPRO Helps out with storm damage

10/20/2017 (Permalink)

When it comes to dealing with Storm there can seem that there is no way out. The overwhelming feeling of your property being damaged is something that can turn anyone's stomach. That's where we here at SERVPRO come in ! We are here to help no matter of big or small the job is , SERVPRO is ready to come in ans save the day. We here at SERVPRO have all the tools and employees to get in get the job done before any more bad can happen. Our highly trained techs and crew chiefs are working tirelessly to keep up with the new and improve practices of storm damage remediation. We make it our priority to make sure when you call SERVPRO we come out and deliver a product or service that the customer is happy with. 

Protecting Your Home from Storm Water Damage

10/20/2017 (Permalink)

A heavy rain storm just swept your town, the winter seasons are finally over, either way there is a chance that you have occurred some storm damage. We here at SERVPRO have some helpful tips to make sure you are prepared for the next storm or harsh season. 

1. ALWAYS CLEAN OUT YOUR GUTTERS!

One of the most common mistakes that people make is that they neglect to clean out there gutter. It is a easy way to make sure that rain or snow runoff goes down the drain to the earth vs. going into your walls and causing damage. By just taking a few minutes a week to make sure they are clean you will set yourself up for success down the road.

2. IF IT SNOWS HAVE A PROFESSIONAL SHOVEL OFF THE ROOF!

The the wait of the roof can cause damage to your shingles and plywood underneath. 

Water Damage and Restoration

10/20/2017 (Permalink)

Water Damage Repair and Restoration

When you are dealing with water damage, immediate action is crucial. SERVPRO Franchise Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.

Please refer to our Water Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO Franchise Professionals

Have Questions? Call Today 1-800-SERVPRO

Why Choose a SERVPRO Franchise Professional?

 

They’re Faster to Any Size Disaster

SERVPRO Franchise Professionals are dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

 

They're Highly Trained Water Damage Specialists

SERVPRO Franchise Professionals specialize in water damage restoration, the cornerstone of our business. They have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians
 

They Use Advanced Water Restoration Equipment and Techniques

Their advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. They finish the job with professional deodorization and sanitizing agents for your comfort and safety.

Learn More

The Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Sanitizing

Step 6: Restoration

Common Water Damage Scenarios

Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, SERVPRO Franchise Professionals can handle any size disaster.

Best Ways you can avoid water damage in your home

10/20/2017 (Permalink)

When it comes to water damage you can never be too prepared. When it comes down to it if you take the right steps to prepare you will not have any problems. Some ways t protect your home from this type of devastation is to always make sure the seal on your windows is secure , by just making sure the windows are closed and locked you can avoid the possibility of a big storm opening the window  and causing water to seep into the house. Another sure fire way to make sure your house is protected is to make sure that your house is properly draining the rain water correctly. From time to time water can get underneath the roofing and cause water damage in the insulation and then that can come into your home ruining your ceiling and indoor contents

How to prevent mold after a water leak in your home

10/20/2017 (Permalink)

A massive storm just swept your area, Your water main broke while you were out to dinner, The washing machine is over flowing . Any of these things can happen at any time. To protect your house from mold you need to take action quickly, When the time comes are you ready for anything? We here at SERVPRO are here to help you. In the article we will go over what to do when these things happen. First thing to do is CALL SERVPRO! that way we can get their in a timely fashion and get the process started. By calling us right away we can begin mitigation and avoid mold spores from growing. Start to move any furniture that is in the effected area. Once SERVPRO arrives take a breather and relax . WE GOT THIS! By being proactive and getting ahead of the issues you will be fine with SERVPROS help

How does mold form in the home?

10/20/2017 (Permalink)

Ever wonder how mold gets into your house, ever wonder if there s anything you can do to get rid of mold? Mold is very common this day an age and tons of people are constantly fighting to get rid of it but what people don't know is how it occurs in the first place. Mold needs certain criteria to grow. Things like a food source sounds weird but no we aren't going out for dinner with this one. Food sources for mold can include wood, drywall and cotton. Once the mold has a source it can spread. Mold a lot like people really like the heat. It also needs moisture as well. gotta stay hydrated you know? Mold likes to move in and stay as well. It takes about 24 to 48 hours to it to sign the lease and move in. 

How to reduce flood damage in businesses

10/20/2017 (Permalink)

One thing all business owners hate is for their operations to be slown down or even halted all together. One thing flood water hates is to be confined outside and not allowed in for the party in your business. Lets just say flood damage is that guy at the party who keeps tracking in mud on your new white carpet. There are ways to avoid this issue all together. One thing your business can do is Call SERVPRO when something happens. Businesses all over the globe hire maintenance departments to take care of the day to day operations. Not be the hero when flood water comes into play. SERVPRO is a company that has mastered the art of mitigation and they should be the first ones you call when these things happen. To ensure your production and operations continue to flow smoothly allow SERVPRO to take charge and fixes issues that occur. 

SERVPRO and Commercial business

10/20/2017 (Permalink)

SERVPRO has been working with Commercial accounts for decades. One thing that SERVPRO strives itself on is the fact that we can transition from a residential job to a commercial job without a problem. SERVPRO makes sure that all of its production crew members are trained and ready to take on anything. From cleaning out giant warehouses to removing mold in Hospitals SERVPRO is the with a smile and ready to go. One major factor toSERVPROS success with Commercial business is that fact that SERVPRO has built relationships to the point where it has National accounts that entrust SERVPRO to be its Sole and primary restoration company. Over the years this list of national accounts continue to grow and grow. This allows SERVPRO to grow as a brand as well. The more business we get the more the brand can grow. 

SERVPRO jumps into action for Hurricane Harvey

10/20/2017 (Permalink)

Hurricane Harvey made landfall as a Major Hurricane at Category 4 strength on Friday, August 25 causing widespread devastating flooding and wind destruction along the Texas and Louisiana coast. After making landfall, the storm’s track continued through Louisiana, Mississippi, and Tennessee, causing heavy rains and additional flooding situations.

Flooding

Unprecedented flooding occurred across Houston, Beaumont and Port Arthur in Texas. Rainfall totals exceeded 50 inches in Houston.

Response Update

SERVPRO has mobilized and deployed Disaster Recover Teams to the most heavily impacted areas of Texas and Louisiana. Over 400 fully-equipped storm crews have been deployed and additional crews are being added daily.

With a disaster of this magnitude, residents and business owners are encouraged to be patient while SERVPRO makes every effort to respond to each need as quickly as possible.

Tips on weatherproofing your home

9/29/2017 (Permalink)

To solve the problem of a drafty door, choose vinyl or rubber weather stripping. Fasten it to the sides and top of the door casing with nails or staples about every 6 inches.

 

A vinyl gasket will also do the trick. It's durable, inexpensive, and at the end of the winter, it can be torn off.

There's one other part of the door that can be a cause for concern, and that's the bottom where it meets the threshold, and very often, that's where the biggest draft comes from. The cure is a sweep that's applied to the bottom of the door. Sweeps are great for an irregular floor. Buy either the kind that nails onto the door or has an adhesive that holds it in place. Either kind will seal up the door nicely.

Houses with old windows probably have leaky windows. To fix those leaks, use sealant foam at the top, bottom and middle of each window. The foam will compress, so the windows can still be locked.

A low-tech way to stop drafts is sometimes called snakes. They're just long fabric tubes filled with sand. They can be decorative or humorous, but they do a great job of stopping air from leaking under the door or window.

Putting film up over the window is more complicated but it's very effective. Use double-sided tape to hold the film in place while stretching it across the window. Use a hair dryer to heat up the film and shrink it so it's tight across the window.

A draft-stopper that has been used since the Middle Ages is heavy drapes. Closing heavy drapes over windows will result in a noticeable difference right away. For even better results, look for drapes with insulating lining, or add one to existing drapes.

Advanced Technology used by SERVPRO

9/29/2017 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Cleaning agents help to stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Potential Hazards In Your DIY Project

7/11/2017 (Permalink)

General Potential Hazards In Your DIY Project This man is restoring his drywall after it has been damaged.

The summer is here and you have decided to take on a home DIY restoration project. It is true that doing your own restoration project can save you time and money. However, it is important that you know the potential hazardous risks that can be found in your home.


When beginning a repair project it is important that you look out for the following:


Collapsing ceilings and falling objects- If the water damage in your home was caused by water leaking from the upper floor down to the lower floor this can cause the ceiling to become weak and collapse.


Asbestos and lead-If you reside in an older home it is possible that the paint found in your home may contain traces of lead and asbestos.


Mold- Mold can be found anywhere in your home depending on your homes condition.


Crawlspaces and confined spaces-Crawl spaces don't provide much room for movement and can contain toxic gases.


Chemicals-The improper storage and misuse of chemicals can cause harm.


Electrical- Wires that are exposed can cause electrical shock and potential fires.


I hope that after reading this article you are more aware and prepared to look out for the  dangers involved when taking on a restoration project and you do what is necessary to protect yourself.

Recognizing the 3 Different Types of Fire Damages

7/11/2017 (Permalink)

Fire Damage Recognizing the 3 Different Types of Fire Damages This fire has left smoke residues on the walls surfaces.

Synthetic: A synthetic fire is caused by the burning of oil substances. These materials include plastics and fabrics. Some examples of these materials include furniture, draperies, electronics and carpet fibers. When these products are burned a thick-black smoke often appears. If a synthetic fire takes place in your home the best cleaning method would be to first vacuum the surface. Finish up the cleaning process with a dry-chem sponge.

Protein: A protein fire can be caused by the burning of meat products. These fires will often leave behind a yellow-ish brown residue. Cleaning these fires can be very difficult due to their greasy nature. It is best that you use the proper cleaning chemical when dealing with these smoke residues.

Natural: A natural fire is caused by the burning of a wood or paper substance. These fires produce a greyish-black smoke and are one of the easiest fires to clean. When cleaning these fires use a vacuum that has a bristled brush followed up by the use of a dry-chem sponge.

Now that you are aware of the different types of fires you may encounter and how to distinguish them. You will be able to apply the proper cleaning procedures stated above.

Residents: of Monroe & Pike Counties: Follow These Mold Safety Tips If You Suspect Mold

7/11/2017 (Permalink)

Mold Remediation Residents: of Monroe & Pike Counties: Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Monroe and Pike Counties for mold and remediation services

    What Not to Do:

    • Don’t touch or disturb the mold.
    • Don’t blow air across any surfaces with visible or suspected mold growth.
    • Don’t attempt to dry the area yourself.
    • Don’t spray bleach or other disinfectants on the mold.

    About Our Mold Remediation Services

    SERVPRO of Monroe and Pike Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly re-mediate your mold problem quickly and safely.

    If You See Signs of Mold, Call Us Today –570-424-2290 for mold remediation services.

Call Us For Your Next Water Damage

7/11/2017 (Permalink)

Water Damage Call Us For Your Next Water Damage House flooded with water by a storm.

Disasters can be a very difficult time for you and your family. Here at SERVPRO of Monroe and Pike Counties our certified production team can help ease the pain in your time of hardship. Flood waters can provide hazardous risks to those exposed. It is important that you contact trained professionals that can properly restore your home while also utilizing industry standard drying equipment.

If you come across flooding in your home it is in your best interest that you do not try to handle it on your own. Flood waters are breeding grounds to some very dangerous bacteria. If you come in contact with these spores you could potentially become very ill. Here at SERVPRO of Monroe and Pike Counties we have the proper protective equipment to handle the job.

In the aftermath of a catastrophe you may feel as though your home may not recover from the loss. At SERVPRO our professionals make it their priority to provide restoration services so that your home is safe to live in. 

Does Your Monroe County Home Have A Mold Problem?

5/17/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 570-424-2290

Monroe County 24-Hour Emergency Water Damage Service

5/15/2017 (Permalink)

SERVPRO of Southern Monroe County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 
570-424-2290

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southern Monroe County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect:

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southern Monroe County

SERVPRO of Southern Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Monroe County Smoke and Soot Cleanup

5/15/2017 (Permalink)

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Southern Monroe County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?


Call Us Today – 
570-424-2290

IICRC Certified Firm

3/8/2017 (Permalink)

General IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of Southern Monroe County is an IICRC firm. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms Must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Southern Monroe County

SERVPRO of Southern Monroe County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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