Step 1: 24 Hour Emergency Contact
The restoration process begins with you. The first step is picking up the phone and calling SERVPRO of Southern Monroe County. We are available 24 hours a day, seven days a week. Water emergencies never take a day off, and neither do your local SERVPRO Professionals. We know that when you're dealing with water damage in you home or business, time is of the essence. The faster you recognize that there’s a problem. The faster you get the water turned off. The faster you make that first call to SERVPRO. These things all help to minimize the severity of the water damage.
We Answer the Phone Ready to Help
Call Today - (570) 424-2290
Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southern Monroe County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?